All posts by steve@kerrzone.com

Don’t Let Fear Overwhelm You

Our actions can be motivated by many factors both internal and external.  Our environment and other people can exert a strong influence
Fear driven behavior might not be the most appropriate, in these cases, it is best to take time to think through your options although this is often easier said than done given the presence of a sense of urgency.

Think

Some of our reactions to danger are an innate action and can be hard to control, in some cases controlling these is not the best option.

However, in many circumstances, taking the time to contemplate our fears will produce much better outcomes.  We cannot always control our external influences but how we respond is within our ability to manage, just not always easily done.

Allowing our fear or anxiety to take control of us and dictate our behavior might achieve acceptable results but in those cases, it is purely by accident.  Retaining control of your destiny at all times is a much smarter approach.

Choose

While sometimes external factors are out of your control, you can always choose how to react.  Overriding instinctive action is difficult and occasionally not appropriate but generally more satisfying.

Without a doubt, our choices are influenced by circumstances.  Picking the best alternative for any given situation, sometimes at the moment, is often overlooked due to expediency or just because the effort appears too great.

In reality, taking time to get it right is always a high-value proposition and worth the effort.  Avoid being stampeded by your fear, you won’t regret it.

 

Get Over It

Interacting with other people can lead to feelings of being upset or annoyed.  This can often stem from our own inability to change or influence change to achieve something.

When we need to get things done through others because we are either not capable or don’t have the access we need to do it ourselves, frustration will rear its ugly head.

Taming Frustration

Anxiety, stress, and anger are probably the most prominent emotions associated with frustration.  We find ourselves prevented from making progress and achieving success simply because others are not doing what we want.

This is one of the perks of having power, it is generally easier to influence others to do what you desire.  Even though they may not be in accord with your direction, through physical or organizational power you can drive to your goal, usually without frustration.

Having power is not always an option and being able to finesse what you need is a skill that can save you a lot of frustrating moments.   Getting things done through others is most effective when they want to do it, not because they must.

Core Tenants of Influencing

Understanding others’ wants and desires is the first step toward your goal.  What motivates them?  What are the kinds of things that will drive them to want to behave in a way that will satisfy your desires?

Listening carefully, observing, perhaps conducting some historical research will help you answer these questions.   Your approach to influencing is best founded on what others want, need, and believe.

It is that simple.

Changing Course

Changing our standard, usual, typical, and expected behavior every once and a while can be refreshing.   That is stepping out of the normal into the new and exciting.

When are behavior change becomes a long term or permanent change, more like the new normal it can be stressful at first.  Changing it up for short periods is exciting and can spice up our lives but forced change for the long term becomes a bit wearing.

The good news is, eventually, the new normal becomes normal, at least until the next shake-up.  However, it does take time to adapt, accept, and transition our behaviors so they become autonomic.

Focus on Better

I visited my dentist a couple of weeks ago for a check-up.  After the exam, we chit-chatted a bit about the covid worldwide pandemic and the impacts on his business.

Unexpectedly he actually positioned the additional anti-disease measures as overdue and his plan is to permanently adopt many of the practices.

Masks, outerwear, frequent cleaning (even more frequent than before) are best practices.  Although they were specifically mandated in many cases to protect against covid, it is of note the transmission of illness is not limited to covid.

These processes make sense in any case.

Embrace/ Enjoy

Resistance to the increased government-mandated health safety measures does not make sense to me.   This is a case where preventing transmission of a potentially deadly disease is common sense.

Ultimately we may develop vaccines for covid or even a cure but the next one is just down the road (perhaps months, years, decades, we just cannot be sure).

The lessons of this pandemic should not be discarded.  Let’s make the new normal actually normal.

 

True Wealth

Most often we define wealth as an abundance of valuable possessions or money.  Personal well being is founded not on fiscal abundance but rather on our mental state.

When we have a wealth of emotional stability and contentment we are happy and display a keenness of thought and vision.  For me, true wealth, indicative of real prosperity, lies within and is not based on physical ownership.

  Feeling Good

You may gain a false sense of happiness and joy by having solid financial resources which leads you to believe you are satisfied.  However, real personal satisfaction is based on your state of mind.

You are defined by the innate instinctive impulses and primary processes that are manifest within your brain.  This forms your ID and functions best when grounded in logic and kindness.

Give and Receive

One of the keys to personal emotional stability is freely sharing kindness.  By being kind to others you will receive kindness in return and the give and take increases exponentially over time.

For all of us, the outcome of shared kindness is a wealth of peace, contentment, and joy.

Seeking to gain solely through material wealth can actually detract from our ability to behave kindly because our actions are motivated by the need to acquire (they are not selfless).

Behaving with a focus on maximizing pleasure is not grounded in material wealth but rather your spiritual whole.  You need to act in accordance with your ID, fighting it only causes anxiety although we do not always recognize this as the root cause.

 

 

Mea Culpa

The Latin for guilt is culpa.  Mea culpa is a derivative phrase that can be incorporated into an English discussion as an acknowledgment of a personal fault or error.

I have always interpreted it personally as meaning something like,     “Yeah, I did it, I made a mistake, now get over it, and let’s get on with our lives.”  Not an apology or falling on my sword but rather a way to get the elephant out of the room.

Self Confidence

Having the confidence to own up to an error is very important.  This often should be accompanied by apologies and explanations of actions to correct the situation.

For trivial errors, it really is not about self-confidence but more about short-circuiting unnecessary finger-pointing and potentially wasting time on something that is done and over.

My mea culpa is just as much derived from exasperation as anything else.   We get it, a mistake was made, throwing out accusations adds little value.  Just move on.

Material Impact

For me, in the case of a significant error with some level of material impact, the focus should not be on responsibility (who did it) but rather what are we going to do about it.

For trivial matters, there should be no focus and I am unable to determine what the value of identifying the culprit is, beyond perhaps some personal satisfaction for the accuser.

Mistakes are subjective to some extent.  Where I perceive I have made one I either fix it or if the impact is minor I just plead mea culpa for clarity and reasonably expect everyone to move on.

Making it Better

Post-secondary education in Alberta is heavily reliant on government funding.  The current provincial government has studied funding levels in other Canadian jurisdictions and concluded the public cost of post-secondary education in Alberta is too high.

The conclusion is supported by the cost analysis of selected universities and colleges across Canada.   The result is a significant reduction in Alberta government financial support of post-secondary institutions.

Accept and Resolve

Resistance to the cuts, while a natural reaction is both probably futile but also the question arises, “Is it the best approach?”  Perhaps reducing costs could lead to greater efficiency and quality.

There is undoubtedly a human cost mostly due to a reduction in well-compensated jobs with a good personal work-life balance.   This job reduction does not need to reduce the quality or effectiveness of education services.

In reality, the layers which develop in large organizations over time often result in a costly bureaucracy that is both less efficient and produces lower quality than a more streamlined organization.

More with Less

Efficiency experts, largely now termed business process analysts have for years demonstrated the principle of better results from eliminating a bloated cost base of human resources.

Doing fewer things does not equate to poorer results.  I have personally experienced this truth on numerous occasions.

Initially,  I was extremely skeptical but over time, my own observations have led to the conclusion expense reductions often do lead to improved quality of operations and surprisingly increased revenue.

Spending Gets Results (Not Always)

Spending is necessary to achieve results.  People need to be fairly paid for their efforts.  However, more people and more cost will often reduce effectiveness and quality, the right balance is critical, more does not automatically equal better.

The Universality of Things

When determining a goal or course of action it makes sense to consider the universal, that is things that are applicable to everything, all cases, everyone.

However, while you can and should consider the universality of things, ultimately to be successful you must focus on the specific.  That is, narrow down the detail and begin there.

Everything and Nothing

The universality of things is so broad addressing it as a whole is really a fruitless exercise.  Taking into account all things as you focus on those that matter at the moment is a much more effective approach.

Broad strategic thinking definitely works best when the broadest context is being considered and is very helpful to define ideas and associated directions.

Actually executing the steps within a strategic concept requires much greater attention to detail if it is to be effective.  Following strategy with tactics enables for everything to be considered but only what matters to be acted on.

Focusing just on everything will most often result in analysis paralysis and ultimately nothing will result.  Nothing worthwhile anyway.

Tailor the Message

Viewing the big picture can be of great value but describing it to others can be overwhelming for them and thus have a very little positive impact, perhaps even a detrimental effect.

Having a solid understanding of how everything interconnects and being able to weave your strategy into the full complexity of the universe is a noble pursuit, however, attempting implementation on such a grand scale is bound to fail.

Remember success lies in the ability to tailor the message with a focus on specificity.

 

 

Defining Yourself

Many psychology studies have demonstrated quite definitively that your past behavior is a strong indicator of your future behavior. This is not an absolute fact but does prove to be true in the majority of cases.

It is possible to change our base behaviors, that is those go-to actions that define our personality, but it does require a lot of effort to do so and you really need to be motivated.

Who Are You?

In essence, we are defined by what we did and where we have been.  What we are going to do will not actually define us until it is done.  Aspirational behavior is key to forging your future but until it is the past it does not define you.

Knowledge and experience are valid indicators of individual value, however, what we actually achieved is a much more definitive measure of our capabilities and the things we will be able to achieve going forward.

In essence, you are what you were, sad but true.

Laying the Foundation

Given others will judge you on your past accomplishments it is important to plan your activities and the way you behave so that you are consistent with how you want to be perceived.

Once the foundation is laid changing perception can be a long and slow process, if even possible.

Taking missteps as you find your way through your life journey is unavoidable but on the whole successful achievement of your goals requires behavior consistent with the way you want to be viewed.

Remember what you do now will strongly influence what you are able to do in the future (no takebacks).

Being Helpful

Ever noticed how children, as a general rule, want to help.  This is a basic behavior genetically coded into our natures.  Many studies of early child development have proven this to be the case.

It is natural for humans to want to be part of a group (a social animal) and as young children, it is very natural for us to seek approval from others through offering to help them.

Environmental Impacts

Unfortunately, with time we learn to be more focused on ourselves and less so others.    Our young childhood learning experiences teach us being helpful is not optimal behavior.

Surprisingly, our parents are a key catalyst to this process of learning not to help.  Most often parents, even teachers, and others that interact with us as children don’t have the patience to let us help.

We are taught to think and learn for ourselves but our offers to assist others, (i.e, being helpful) are often disregarded.  It is just easier for the adult to do it themselves.

Unintentional

Teaching children to fend for themselves and rejecting their natural tendencies toward being helpful is not planned nor even recognized by most of us.

It is a natural behavior for us to focus on the easiest way to accomplish a task and often that is by just doing it ourselves (we are more likely to get the results we seek with least effort).

Letting someone help you accomplish a task actually takes a fair amount of energy (to say nothing of the patience required).  And so,  sadly, as children grow older they learn to suppress their natural tendencies to be helpful.

 

Navigating the Fog

Woke up this morning to a layer of low lying fog.   Fall weather is coming.  My summer this year was fairly temperate so not much to complain about.

I did take some inspiration from the weather conditions this morning. My thought of the day, “Peering through the early morning fog, look carefully for that glimmer of enlightenment.”

The Answer is Out There

Stealing the key tag line from the conspiracy theory-laden TV series the X-Files, I do believe it is generally true if we look closely we can uncover the reality.

That is, with attention and focus we are able to make the foggy mist dissipate.  Then the answer will lie before us.  Like the fictional FBI agent in the aforementioned series, practicing determination can uncover the secrets.

State of Mind

Blowing away the fog requires effort and so a compensating level of motivation is needed.  It begins with believing the answers exist and we have the skills and capability to find them.

However, the key motivating factor it a thirst for knowledge.  This is a personal choice, you need to want it in order to make the effort to find the answers.

The acquisition of knowledge is not effortless and sometimes appears to be an awesome challenge which raises the question, “Is it worth the attempt”?

And there’s the catch

Gaining knowledge is by definition an activity through which we acquire a new understanding of facts, information and skills.  We do not know in advance what we are going to find out.

Therein lies the rub is it worth spending the effort for something we are not really sure what it is.   You just won’t know until you lift that fog and find out what was hidden there.