Managing Your Data

With the massive growth in use of  personal computing and mobile computing devices together with cloud storage of data  the actual storing, retrieving and protecting of data have become extremely critical if not much more complex tasks.

Forty years ago the majority of data an individual or a corporation would retain was in document formats.  Some data was stored on microfilm and in some cases digital data was kept on magnetic tapes.  In general though the information was recorded on paper and stored in files, binders, books and other various document forms.

One of the key attributes of storing data this way was the restrictions it imposed on how much data could be stored and limitations to sharing.  To view the information often you had to be in physical possession of the documents which were either delivered to you by courier, or you personally came to the location where they were held.   Fax technology was used for sending small numbers of pages over long distances but generally was not practical for large volumes of documents.  And for storage, paper takes a lot more room than digitally stored data and so the available space was a limiting factor.

With the reduction, even elimination of these space and sharing constraints it’s easy to store massive amounts of information and to share these with others in mere moments.

And the downside

This wholesale change in the way data is collected, stored and shared creates serious concerns about who can access what data and given little limitation on the amount that can be stored we find these days a multitude of duplication – the same data is stored in multiple copies and multiple locations.

What are the key principles to good data security

The key here whether we are talking about personal or corporate data is to be aware of what it is, how important it is and being sure you have the appropriate level of safeguards in place commensurate with the classification of the data.  (You really don’t want your data misused).  At a high level here is a two step process to help you ensure the proper attention is being applied to your data.

  1. Classify your data – sensitive (e.g., your credit card numbers), private ( e.g., your weight), limited audience (e.g., your birthday), public (e.g., your phone number).
  2. Protect your data based on classification, that is things like not storing or sharing sensitive data at all or if you do encrypt it when stored so only you can retrieve it.  Of course for things you consider public don’t worry about storing or sharing too much, you might want to even proactively share it.

 

Power Plant, Student Union and Frogs

I had lunch today in one of the historic buildings on the University of Alberta campus.  This is a turn of the 20th century building that was the original coal fired power plant for the City of Strathcona.   The City of Strathcona amalgamated with the City of Edmonton in 1912.

In those days the population of the area was far less than the about one million of today.  518 Edmontonians voted in favor of the amalgamation (74%) and 178 voted against (26%), while 667 Strathcona residents voted in favor (87%) and 96 against (13%).  This did not represent the entire population of the two cities but gives you an idea, it was much smaller back then.

Today the power plant building houses among other things a typical pub style bar which is owned and operated by the Institutions Student Union.

Breakfast is served all day, I guess this is to cater to students that stay up to the wee hours (partying or studying or both) so when they sleep in to noon they pop over to the pub for beer and breakfast.  Oh to be a young student again.

Interesting Trivia Fact

The old medical/dental school building (no longer used for that purpose) is adjacent to the power plant.  The basement of the power plant had a water pool to cool the generators and the frogs used for dissection training by the medical students were kept here – live, you had to go catch your specimen before dissection class (this is true.)

Inflation maybe?

The food, service and atmosphere was really fine although I was surprised that the pricing was not discounted.  When I attended University a glass of draft was $.0.25 cents not $6.00.  Of course that could be attributed to inflation a bit I guess.

Empowerment starts with communication

Employee empowerment has long been considered a key practice in the leader’s toolkit to be used to increase motivation, efficiency  and personal satisfaction with work.  This approach can be used as a great morale booster.

What is Empowerment?

I have always found empowerment a great buzz word of the day.  One of those uses of the English language where changing the label of a thing can elevate it’s status and gain attention.

Empowerment is simply the practice of clearly defining,  and then most importantly, communicating the individual workers accountability and the box of authority around those accountabilities.  That is to say, you are accountable for this and here is your latitude for discretionary decision making around these responsibilities.   If something comes up outside these boundaries this is how it is handled.

Basically the more discretionary latitude, the greater the level of empowerment.

What’s the problem?

Where most organizations fall down is with the definition and clear communication of accountability and associated authority latitude.  This came to be defined as the “empowerment” challenge by many organizations.  In fact the problem was simply a lack of clear direction – both what you are supposed to do and what the limits are and  the expectations associated with this.

A number of highly motivated individuals I worked with over the years used to get around the empowerment problem by acting and then asking for forgiveness later.  As long the actions did not bridge on criminal activities or have significant costs associated with them (six figures) then this approach worked pretty consistently.

So to all you organizations with perceived empowerment problems take a look at you accountability profiles and authority limits.   You might be able to solve the problem more easily than you thought.

Some cheese with that whine!

It seems that complaining about things is a common human trait.   In particular I am thinking about the workplace but interactions with family and friends can often migrate to whining about things, sometimes its just a natural way to sustain a discussion.

Why is this?

I am puzzled by this behavior personally,  as complaining can be a sustaining activity with negative results.  What I mean is, you can build your belief that something is bad or wrong by complaining about it.  Over time you can become righteous in your believe that you are right and whatever you are complaining about is wrong.

This often is based on an emotional filter of the facts and events and some times logic and reasoned thinking can be crowded out.  The best results do not often come from this approach (maybe never).  I do think it is a bit cathartic though and helps you feel better about yourself, but on the whole it does not address root causes or resolve issues.

This is why I am puzzled.  Would not the better natural behavior be to  do a careful analyses of situations and arrive at reasoned solution to address root causes of the problem.   Over time this would make the issues go away rather than enabling the continuing cycle of complaining, basically about the same thing.

Constant complaining becomes negative over time and once the initial rush of satisfaction about voicing how you really feel ends, depression, frustration and anxiety can become the predominant feelings.

Think about acting rather than just complaining

Next time you run into something that bugs you,  relax, think about it.  Begin the approach with consideration of what is the cause and thus what can be done to resolve it, then act.

The success formula

Building on yesterday’s post I had a few interesting conversations today about achieving fame and fortune.

Yesterday’s topic focused on a very talented musical artist named Rodriquez who had little to no recognition in his home country – America – but achieved great renown in South Africa and Australia, without really trying.

Whether the achievement is in the field of business (seeking the CEO job) ,  entertainment (stardom) , sports (winning consistently) or some other endeavor the key variables to success are probably some mix of the following:

  • Talent/ skill –  I think this should be the price of entry although I can think of some who are highly recognized but I personally would question their skill/talent.
  • Right place/ right time – Opportunity is not always of your making although seizing it probably is to some extent.  I am reminded of the story of musician Mick Taylor whom had a long and prosperous career including a stint as lead guitarist with the Rolling Stones.  His start in music is said to have been initiated at a John Mayall and the Blues Breakers concert Mick attended when he was sixteen.   Well known guitarist Eric Clapton did not show up and at the break Mick asked John Mayall if he could sit in for Eric.  He did and this led to a stint with John Mayall’s band and subsequently he replaced Brian Jones in the Rolling Stones (John’s recommendation helped with this).   Mick left the Rolling Stones after five years, he quit, they wanted him to stay.  If Mick had not seized the opportunity that presented itself at the Blues Breakers concert who knows if any of his subsequent fame would have been achieved.
  • Luck – For me this variable is out of your control.  Sometimes you win the lottery, sometimes you don’t.
  • Ambition – if you don’t want to succeed, you probably won’t  (actually I think this was the issue for the musician Rodriguez based on what I read about him).

And so the Witches brew is Set

With the right combination of talent, opportunity, luck and motivation the world is your oyster.

Searching for Sugar Man

Saw a terrific movie last week.  It was a documentary that won the Academy Award for best documentary (duh!) in 2013.

It’s About the Music

The movie “Searching for Sugar Man”  is about a folk musician/ singer songwriter named Rodriguez who released two albums in 1970 and 1972.   The story focuses on the fact the albums never sold in North America but were multi-platinum sellers in South Africa.  He was introduced to the South African market during the period of apartheid when the country was isolated under sanctions from the rest of the world.

For me, a bit of an aficionado of music from that time period, what blew me away was the quality of the music.  The lyrics and the melodies were extraordinary not just for one song but for every song on the movie soundtrack.  Why had I not heard this before now?

After watching the movie I acquired the two original albums – “Cold Fact” and “Coming from Reality” and was amazed to find the quality of the songs applied not only to the soundtrack but to every song on the albums.

What was missing?

The major question for me is what happened?  If I had been exposed to these albums on radio, record store or word of mouth I would have snapped them up, along I suspect with millions of others (like happened in South Africa).

I should note that although not  mentioned or explored in the movie Rodriguez albums sold five time platinum in Australia and he toured there in 1979,  The movie focused on the South African story mainly following the search by two South African fans in the early 1990’s for Rodriguez who was working construction in Detroit at the time.

Great movie, great music – recommended.

Reading the Newspaper

During my high school years I lived in North Vancouver, Canada.  My parents house was a ten minute walk to the school if I took the short- cut through the forest, ravine, across the creek and up a steep hill.  Walking on the roads was twenty minutes.

Although living in Vancouver, we could boast relatively mild weather year round it did rain a lot.  Snow and cold might have stopped me from using the short-cut to go to school, but rain I could handle.  The tree’s shielded it a lot anyway.   The big downside of constant on and off drizzle, light rain and even at times just air that felt you were walking through water it was so heavy with moisture, was the darkness.

The City of Vancouver (and it’s surrounding municipalities of North Vancouver, West Vancouver, Burnaby, New Westminster and Richmond) are well known for a high incidence of depression.  I don’t know this for a fact but having lived there for many years I would suspect the constant dull overcast contributes to this fact.

Focusing on the Story – what about Newspapers?

Living so close I went home for lunch everyday.  I would make myself, soup, canned stew, macaroni and occasionally a sandwich (back then I was not big on sandwiches although that’s what I eat for lunch most of the time these days).   After heating up my lunch I would sit at the kitchen table and read the Vancouver Province newspaper.  In those day’s Vancouver had two major daily’s – The Vancouver Sun (afternoon) and the Vancouver Province (morning).   Surprise (and I mean shocking surprise) – they are both still publishing albeit under the same owner.

I was in Vancouver recently and saw a newspaper box with the Province and was taken back to my high school days when I read the paper religiously every day for years.

What struck me most was the fact that although I still read a daily paper every day (the global and mail)  it’s now exclusively the electronic edition.  I have not held a broadsheet in my hands for years (Nexus tablet for me) and have no real desire to do so – except nostalgic reasons such as those triggered by my recent trip.

The shocking part I referred to above,  is the fact that in this day of frequent newspaper bankruptcies and consolidations these two daily papers survive.

 

Don’t Tell Me What to Do!

Have you every noticed how most of the time you use the phrase “Can I give you some advice”, immediately the target of your advice raises their shields.

Over the years I have come to learn people actually like and appreciate advise, as long as it is hidden in some subterfuge.   It has been my experience most people don’t like to be told what to do, directly.  Indirectly seems to work okay.   I wonder is this is some standard genetic disposition or a built in behavior, something like the well known fight or flight.

Sort of like, you here the words ” Can you do it this way?” and wham the defensive reaction kicks in.

How Can We Help?

Using questions is a great way to pass on suggestions or even direction.  Something like ” Have you thought about using the break to stop the car before we hit the guy in front of us?

Just kidding , this could be a good use of a question but sarcasm usually does not work well.  This example, exaggerated as it is, does give the idea, gently create the seed of an idea using an indirect approach.

My own experience is the direct approach rarely works and even if the target of your friendly advice appears receptive, trust me they are not.  It’s sort of built in human behavior and like the fight or flight reaction often we cannot even control it if we wanted to.

So what do you think?

Is this a technique worth trying?  Why not give it a whirl next time you are trying to be helpful.  You could be surprised by the results.

Fostering Initiative

I had an interesting discussion today.  In a work situation, who is accountable to ensure you have enough work?  Is it you, or your boss?   In my view it is you.  That being said though, there is a balance between leadership, environment and you that needs to be optimal to encourage you to take the initiative when it is needed.

Personal Initiative

Culture and leadership practices together with your own personal ethic drive how much initiative you demonstrate.  If you have a poor work ethic and the organizational culture and leadership don’t clearly support an expectation of high personal initiative it’s not unlikely to see employees taking longer breaks,  personal phone calls, playing games and other distractions at their desk.

Over the years I have encountered too many scenarios where the work environment, lack of active leadership and low levels of personal work ethic led to inefficient operations.

What are some ways to address these situations?

Leadership – fostering a strong work ethic through example, coupled with clear communication of expectations around personal initiative and using both reward and consequence actions to re-enforce the organizations basic cultural framework are the key actions leaders can undertake to create a healthy and efficiently operating work environment

Personal Work Ethic – this is largely a learned behavior.  Leading by example is key to building a strong work ethic throughout the organization.  This is not just leading by designated managers/leaders,  but everyone can be an example for everyone else.  Strong work ethics from one individual can influence the behaviors and actions of ten others (or even more).   Clearly communication expectations and the appropriate level of reinforcement through both reward and consequence is key.

You can see it is critical to couple leadership behaviors with personal work ethic behavior to achieve strong and efficient operations.

In combination, lack of leadership and poor work ethic rarely improve and this perfect storm can lead to frustration by all stakeholders – leaders, workers and other impacted stakeholders like end customers, associated organization units and so on.

Watching children grow

With the onset of social media sharing pictures of your children as they grow up has never been easier.  Photo’s are great ways to capture a moment in time.  Typically as I grew up photo’s were more a historic record, a way to reminisce fondly on the past or even for others to remember you on death.

Tracking our lives

Today with tools like Facebook, Instagram and myriad of other social media applications we can share our happiness (and sad moments) instantly with thousands, even millions of others.   Photo’s are easy to take and in the digital world relatively disposable.  You can take hundreds of shots, pick the best and delete the others – all just in minutes.  Not so with film cameras.

For me, the biggest impact of this change in the way pictures are both taken and viewed relative to children moving through the various phases of their lives – baby, toddler, adolescent and so on.   My wife and I feel a part of the joy as we see our grandchild grow up in pictures and videos, almost daily.

Of course, being at arms length is great most of the time, but there is no substitution for real face-to-face time and we do have that opportunity as well although far less frequently (phew!).

Spread the News

The ease which you can memorialize an event and share it not only provides the opportunity to share joys and sorrows with others, but it’s a great way to spread the news – marriages, births, deaths.

I am not a huge selfie fan nor addicted to social media (twitter, instagram, facebook) but I certainly recognize the benefits.