Tag Archives: conflict resolution

Is it you?

Many times through out our lives we will experience conflict.  At times our exchange of information with others will appear adversarial.

We may be criticized or perceive others behaviour to be rude or unfriendly.   Often in these cases we assign fault to the others and use this determination to justify our own righteous behaviour.

Solution Based Action

Regardless of the cause, which usually involves every one to some extent, overcoming unpleasant situations is most easily done by avoiding blame and focusing on behaviours that will resolve the conflict in a way that everyone wins.

When we are wronged or at least believe we have been wronged it is relatively easy to focus on ourselves and our needs We are in the right and dam it others need to know they have wronged us.

This approach results in us acting in ways that do not defuse conflict but rather result in escalation.  Although not our intention we become a contributor to the problem.  And through our actions the problem becomes worse.

Get over it

Perhaps you are not at fault, perhaps you have been mistreated by others.  Reacting to their rudeness or inappropriate actions in a retaliatory way might be good for you but it is unlikely to lead to a resolution.

Most likely your actions lead to a response which will just make the situation worse.  Accepting that shit happens, focusing on ways to work with others to achieve a state of happiness for everyone is a far more logical approach.

Work Together

Is it you, is it me, who cares.  Conflict is best resolved through joint actions.  Lashing out in spite might give you a brief satisfaction but it will not be sustainable.

Perspective

An individuals perspective is simply your point of view, that is, your attitude toward or way of regarding something or some situation.

Pespective can be objective or subjective depending on the underlying facts, or even a combination of objective and subjective inputs, in the case of a complex assessment.

Right or Wrong?

Perspective can drive conclusions and in extreme cases this can result in diametrically opposite analysis with both parties thoroughly convinced they are correct.

For example, during the US civil war that began in 1861, a persons perspective on slavery was largely driven by geography (North or South).

Southerners viewed slavery as an economic necessity that was morally and ethically acceptable.  The residents of the Northern states did not hold this view and a serious and violent conflict resulted.

In this case, the perspective was based on the situation.  The type of farming industry in the south  (cotton plantations and such) thrived due to the climate.  These type of crops were less viable in the climates of the Northern states so did not grow there.

Also the sales of these crops were low margin and relied heavily on manual labour.  Without the relatively inexpensive labour achieved through the practice of slavery the industries profitability would be severly impacted.

This issue was not prevelant in the Northern states (industry leaning more toward manufacturing), and so their perspective of the moral question around one human enslaving another was totally different.

Conflict Resolution

Understanding the complexities of perspective, giving consideration to  their role in creating a conflict and using this knowlege to achieve a peaceful resolution for all parties can be an effective tool in your facilitation tool kit.