Developing Strategy

Strategy is an oft misinterpreted term.  It can be used to justify actions or inaction.  It can be seen as far seeking and visionary (not necessarily always the case).

Strategy involves creation of  a plan of action or policies designed to achieve a major or overall aim.  The key attribute is that the strategy reflect “major” goals.  Strategies typically don’t extend to routine or low impact actions.  These are typically defined as tactics.

A series of tactical actions often underpin the strategic plan.  An example of this is:

  • the strategy is to grow sales revenue every year by 10%
    • planned actions include improved customer service, broader product line, more advertising
    • tactics underlying the strategic plan include specific actions to improve customer service including measures, new product development and so on

Developing the Strategy

Developing the strategic plan can be a difficult exercise.  The more collaborators the harder it is, although more participant could also lead to better plan with more buy in.

It is important to start with the major or top level goals.  The strategic activities and the tactical plans all stem from these.  The time frames associated with achievement of these goals is critical  to define as well.

Another tip during strategic planning is to focus on measurable actions and outcomes.  Intangible things are quite subjective and much harder to obtain consensus on.

Additionally, keep the focus on high level overridding plans and time frames first before moving to the tactical level.

And finally , use strategies wherever they fit.  The whole organization or just personal goals.  The value is clarity in what you are striving for and definition of the optiminal way to achieve it.

 

 

 

Being Valued

Whether you are managing, leading or just in an authority roles (parent, policeman, teacher) one of the most important behaviours you should practice, is respect of others.

Listening attentively and acting, even if not fully in your own interest is key to making others feel valued.  As athletes well know believing you are a winner is required if you are going to be a winner.

Similarly feeling, valued, respected, important are really strong motivators.  Recognition feeds a persons need for self actualization.  In Maslow’s heirarchy of needs this is at the top of the pyramid.

How is this achieved

Feeling valued is as much an intuitive feeling as it is an logic driven internal assessment.  That is you can consciously analyze the way people are behaving and interpret it as respect or you can just feel it unconciously.

For leaders, managers and other authority figures it is important not just to address the conscious interpretations of your actions, but also the hidden messages you send, for example body language, demenor or broadcasting your negative feelings.

Feeling Discounted

When you are interracting with someone who is making mistakes or behaving badly or acting stupidly (in your assessment) it is easy to discount their behaviour.

Being derisive or abrasive, for example when someone is talking too much (and you are busy) is relatively easily done.  This could solve your immediate needs.

However,  the recipient is unlikely to feel valued.  Ultimately  this results in a disaffected and demotivated person.  Something that, as a leader you want to avoid.