Politically correct speak

In 1949 a fictional novel by George Orwell was published.  It was called “1984”.   The story presented the world as George perceived it might be in the year nineteen eighty-four based on his observations of the current state of things.

His vision of a world populated by totalitarian states which were presented to the populous as utopia’s was frequently used during the decade’s of the fifties, sixties and seventies as a warning of what was to come.

While the totalitarian states predicted in the novel did to not come to pass the use of language as propaganda throughout the tale always fascinated me.   That is not necessarily what you meant but how you said it.  This is a practice that continues today, that is how we label things somehow changes the meaning and  makes them more acceptable.

What’s in a label?

Recently I called a para-medic an ambulance driver and quickly learned how inaccurate this was.  The lady in question told a tale of how she had been called to an accident where one of the police officer’s on the scene was holding a witness for her care before questioning them.   The officer introduced her “The ambulance driver will check you out now”.   She followed that with “And when I am finished the police car driver will have some questions for you”.

For me this is a humorous  tale with a purpose.  The reality is para-medic does describe the role far more accurately than ambulance driver which was the traditional title as I was growing up.  The work performed by these first responders (an alternate and as I understand it, acceptable title) has changed drastically since my youth, both their capabilities, skills and success ratio’s.

Semantics Matter!

I have always been fascinated by importance of meaning behind the words and how the meanings morph over time.  For example the term “gay” to describe homosexuals has gathered negative connotations to the extent I have recently seen commercials on television deriding it’s use.   Originally intended to describe a particular sexual orientation, a negativism was associated with the word because the practice was viewed as deviant.  Being a homosexual is now largely an accepted practice by society.  Today, to describe that sexual behavior in politically correct terms using homosexual is much safer although in fact the two words do generally refer to the same things (albeit one does have a negative spin).

Should semantics matter?

Language is how we communicate.  The need to assign nuances to our words is paramount, so short answer – Yes semantics matter and in my opinion this needs to be the way it is, so societies can continue to mature  communication practices and grow clarity when exchanging information.

What happened to TV?

My family bought their first television in 1963.  It was black and white.  The broadcast signal was captured by “rabbit ear” antennae.  Before the purchase, our home entertainment was transmitted via radio (and so limited to sound).

Today feeds from the internet, satellite and cable provide the path for digital entertainment to make it’s way into our home.  Back in 1963 the picture was transmitted via an analog signal (this is basically  sound waves with picture information, that is electron’s moving in a wave like pattern through the air.)

Over the years competition in transmission of video signals intensified from a few channel (in 1963 we received basically two) to the large number that exist today – we can receive hundreds if desired.

The business model for the service has totally morphed as well.  Originally TV was totally free to the consumer supported by paid commercials. then cable service was introduced enabling more channels from farther away (for a cost) up to today where many different business models are practices.  That is, from free to pay on demand to pay services , etc.

The addition of downloading and streaming digital video via the internet increased the access to movies, home videos (e.g., you-tube) and a plethora of options for searching and viewing media.

Commonplace Way’s to Access Media Entertainment

Just as an example I list  all of the ways I can access digital media from my home.  I offer this as an example recognizing I might be a bit atypical with the number of options I have.  Still it shows the wide variety of options available and even my hardware probably just touches the surface of what is available.

Viewing Sources

  • HD TV
  • Digital TV
  • Media Projecter (can display video on a movie size screen or wall

Signal Options (can provide signal to all of the above wired or wireless)

– digital cable (both standard and high definition

-Apple TV – download and stream digital media via an internet connection

-PS3 (Playstation) – download and stream digital media via an internet connection

-Rasberry Pi (fully functional linux based desktop computer that retails for $40) – runs XBMC software which recently renamed Kodi, which searches and streams movie, tv, video, and audio from online sources

-Boxi Box –  media hardware which searches and streams from online sources (you can jail break the proprietary software and install Kodi)

-NLSU2 (jailbroken running linux O/S)- basically a twonky media server which which can stream from any digital collection on a source hard drive.

-Chrome Cast –  connects and streams from mobile devices like android tablets, I-pads/pods, phones, etc.

-Desktop Computers (Mac, Windows, Linux) – streaming from the proprietary stores (Microsoft, Apple, even Raspberry Pi has one) or just using a bit torrent software to download media.

Although an extremely popular source I do not have Netflix or any of the emerging online services like it (e.g Shomi), don’t really need them.

And the point

Today’s post is just a random musing about the dramatic changes in home entertainment I have seen in my so far short lifetime, what’s next, I wonder?

 

Aging Gracefully

“I look forward to being older when what you look like becomes less and less an issue and what you are is the point”  – Susan Saradon

At a lunch party I attended last week one of the guests was eighty-nine years old.   The fascinating part of the story is she was the life of the party.   Both extremely witty and sharp, the conversation was not a reflection on the past (although her stories were part of it) but a focus on the present and the future.  Occasionally I meet people who are fully present and in the moment continuously, and this gracefully and funny guest was all of that an more.

It made me wonder, even hope, I would be that spry and alive at eighty-nine.   It’s only a small thing but her car’s license plates were personalized, I can only hope to still be driving at eighty-nine.   For me this was a fabulous example of someone living life to it’s fullest.

Love of Live?

My Aunt Betty lived over ninety years and demonstrated a strong thirst and love for live the whole time.   During lunch I had a kind of an epiphany (not literally).  It seemed obvious to me one of the keys to longevity was an appreciation of all the great opportunities life offers.    Basically having strong motivation to live each day to it’s fullest can contribute to both health and presence of mind.

Retire and Die

Over the years I have read numerous long term studies on the effects of retirements.  There is a wealth of statistical documentation that those that retire from a life time of daily work with no plans or replacement personal goals and objectives die shortly after retiring (1 to 5 years).

Is there a magic formula?

Having a reason to live, a thirst for enjoyment (from reading a book to parachuting from a plane, whatever turns your crank) are the keys.   You body might betray you from a physical perspective but remember your life is about who you are, not how far you can run, your complexion or the size of your breasts.

Unfortunately the bad news for those that read my posts is I plan to live a long time and these strange musings will keep on coming.

 

Do organization structures matter?

After an almost 40 year career at various Corporate, Crown Corporation and Public Institutions I have come to the conclusion that organization structures really matter and fact can be the difference between high quality outputs (product, service) provided efficiently (time frames and cost).

A Model to Consider

Years ago I worked with an organizational psychologist.  I was fortunate to be exposed to his theories about companies structures.  There are many of these theories, however, those of Elliot Jaques really resonated with me.

Organizations consist of layers of complexity.  Let’s call these strata and number them.  The lowest number the most simple and the highest most complex.  So S1 (strata 1) is junior and say S5 would be much more senior.

In order to keep the model simple and effective we determine which strata of the organization you reside in, based on the time it takes to do your longest task and the complexity associated with that task.  Complexity ranges from do this/do that to do this, consider that, if this happens then possibly that etc.  Basically complexity is related to the information tree associated with making a decision and completing the task.

How about and Example

Take a bank.  A teller’s longest task is weekly balancing.  The decision tree is simple, count this cash, make a deposit.  Check the end of day balance and confirm it is correct.  Fairly straight forward.  So this role would be a S1.

The head teller’s longest task is scheduling the tellers over a month and the decision complexity a little higher.  What will the line up be at noon, should I schedule more tellers, if the commercial customers come in a ten in the morning I should have three tellers on duty but what if they come in at eleven. This role could be a S2.

You can following this process up the strata’s from supervisor to manager to director, vice-president, senior vice president, etc.  Regardless of the specific title the actual work can be mapped to an applicable level.

Note:  This model is not predicated on titles (although I have referenced those above, the key to this model is to determine each strata based on the work being completed by the role (longest job and complexity), not the title.

Using the model to improve organization structure.

Like the basic definition of the model using it to improve quality of organizational output and overall efficiency is very simple.

  • When people at the same level report to each other you get compression.  That is someone whose work fits the S3 criteria reporting to someone else whose work also fits the S3 criteria.  Typically these two individuals will both be frustrated, not feeling comfortable in their roles and this effects their work.
  • When a person at one level reports to another 2 levels or higher you get a gap (i.e, an S1 reporting to an S3)  This gap results in a deficiency in the level of support the lower level role is receiving and work quality is impacted negatively.

The fix is to identify gaps and compression within your organization structure by reviewing the work done by each role (e.g., tellers, head tellers, customer service representatives, assistant managers, deposit analysts and so on for whatever roles exist in the Corporate or Institutional area).

Then simply validate the reporting relationships and re-organize to eliminated any gaps or compression identified (i.e., add or eliminate roles and reporting lines as needed).

Voila, your organizations performance will improve within six months.

How hard is it to check a bag with Air Canada?

Took a trip recently.

I am quite impressed with the “on-time” record for the last few flights I have flown with Air Canada., however, on the way home from this last trip I experienced a surprise.   Interestingly my daughter had the same experience in August.

As had become the norm in this age of the internet I checked in electronically well before the flight, but not having a printer at hand (nor using a smart phone) I selected to print the boarding pass at the airport kiosk.  I had to do this anyway to print my bag tag.

On arrival at the airport I printed boarding passes for both myself and my wife, but my baggage tag would not print – the message on the machine directed me to check in assistance.

It took 30 minutes to get through the line at check in assistance for my 30 second transaction to tag my bag (remember I had already checked in).  The Air Canada agent jokingly advised I had broken the machine, I guess she could read my stress level.  Basically, there was no explanation as to why I had to seek check-in assistance and given the average time with the agent for those ahead of me in the line was 5 to 10 minutes generally they did need some assistance.  It is  too bad they could not tell me why I was rejected for automatic bag check because I would definitely like to avoid this situation in the future.

Because my bag check in took much longer than expected my plan to meet my wife at the security gate got mixed up.   As one would expect, she did not anticipate my bag check could take more than 30 minutes and thought we got our wires crossed on the meeting place.  It all worked out in the end but was very frustrating.

Not as bad as my daughter’s case

In August my daughter, son-in-law and grandchild experienced the same problem at the same airport.  Unfortunately for them the more than 30 minute line-up at check in assistance resulted in missing their flights and having to be booked on later ones.  Given I was massively frustrated I cannot imagine how my daughter and her husband felt.  (I don’t think they will be sending Air Canada any Christmas cards).

And the point!

The main differentiation for domestic air travel providers is service.  Things like a smooth check-in really matter and given two cases at the same airport just a month apart I suspect there are many others.  These unsatisfied customers move to WestJet and other providers, and ultimately Air Canada’s business will suffer.  I sold my Air Canada shares a couple of months ago (for a  good profit) and I am kind of glad I did.

 

 

Too much Government.

What is the optimal level of government involement in our lives?  Consider a jurisdiction where individuals lived as and how they like.  Ideally laws would not be needed provided individual behaviours were self governed not to negatively impact others.  The government could focus on common infrastructure everyone used, roads, power, water etc.

In this ideal state (which is probably as practical as communisum) lawyers and courts would not be needed as everyone would self govern and conflicts resolved through consensus.

Moving to the other side of the balance beam a central authority (i.e., government) would manage both infrastructure and social interraction.   This would extend not only to behaviour laws but also intervention in commerce (the economy).

My utopian situation is somewhat like that described by Any Rand in her novel Atlas Shrugged.  The opposite exaggeration described here is alarmingly close to the current state of governance in Canada.

Focus on the Few

As Canada appoaches a federal election I am singularly dissapointed at the focus by all contenders on small constituencies as opposed to the population as a whole.  As the promises become more targeted to specific groups both the complexity and cost rise.

While it may seem positive to the few that benefit, for the country as a whole this is a detrimental approach.

This brings me back to the basic premise of this post,  too much involvement by governments in  day to day behaviours ultimately will lead to bad results.

In Canada,  it is time to swing the control and involvement pendulum the other way.

Theistism, Agnosticism or Atheistism

Today’s topic explores belief in existence of god (theistism) or not knowing (agnostisism) or not believing (atheistism.

Personally I am a theist,  however, I do not support any particular organized religion.  My experience for many people who classify themselves as athiests or agnostics it’s often more about the practice of organized religion than caring about whether or not there is a god.

Having being exposed to the Catholic religion as a child I am most familiar with that organizations practices.   I was baptized as a child  and then later went through confirmation.  In both cases I was never really offered a choice.  I came to view the church as a bureaucratic enterprise with political and social objectives funded by taxing it’s members through a semi voluntary process called tithing.

Over time this view became my general perception of all organized religions and while it did not affect my believe in god, I currently do not belong to religious group. (Even though the cathlics consider me a member, my babtism was non consensual so I do not consider it binding.)

Respect for All

Whether you consider yourself a Catholic, Jewish, Muslim or member of another organized religion, believe in god, or don’t believe or even know whether you believe or not,  it is critical to respect other peoples rights to make and practice their own choices.  (As long as those choices don’t do not negativley affect the choices of others, this is a little bit of a circular argument unfortunately).

Through history, sadly, there are far to many documented cases where the beliefs of others were subject to violent attack.  Often though, these clashes between beliefs were land grabs or political posturing only related to the religious groups pheripherally.

People helping People

Putting believes aside, religious groups do perform many valuable services.   When my father died the Catholic priest of the parish to which he belonged was a great sounding board for me and many others.  He clearly had great skill in assisting people to move through the grieving process regardless of their personal believes.

On the whole, todays practioners in the main organized religions (e.g., priest, rabbi, iman) are highly educated with University degrees (Master of Theology) or at least a designation from a seminary or equivalent institution (e.g.  Master of Divinity).  This training positions them well to assist others.

 

 

 

 

 

 

 

Lifes Moments

I recenly attended the wedding of a second cousin and was reminded about the power of a good memory.

Significant events like graduations,  weddings, funerals and such present the opportunity both to reflect on past milestones while adding another.

The associated rituals with weddings, graduations and funerals create a frame for us remember the past fondly and view the future positively.   By their very design these milestone events can be leveraged in very postive ways, motivating and reinforcing our love for life.

Good Fortune

I always feel fortunate to be a part of these celebrations (whether it be of life, death or a learning milestone) and I consider myself lucky to be able to participate.

Party on dude!

Drinking,  dancing,  eating and laughing, whether the celebration is our own or we are sharing the joy of others these key life events allow us the opportunity to build our own positive energy.  They can serve as reminders that life is good,  enjoyment and pleasure opportunities abound and are ours for for the taking.  we should do this whenever the chance presents itself.

So savour the moment, leverage it,  consider it just a another step in the path toward the search for meaning in your life.

The Big City

I lived in Toronto,  the largest city in C anada and eighth largest in North America (by population) for about twenty-five years.  I moved to another large Canadian city about five years ago.

I recently made a return visit to Toronto and was reminded of the difference between a large city (population around a milllion) and a very large city (population around six million).

The excitement and energy of a bustling downtown center permeates major population hubs.  The night life is vibriant and continues into the night to morning.  Pretentious bars, clubs and food places of every description abound.  Pretentious is a very subjective desriptive term, just in my view a number of the places are more about being “in”, than a focus on the food or service offered.

The other night, I saw my first example of the use of the Uber online ride request service.   i was waiting outside the tony establishment where I had just had a pleasant meal (for a bit of fresh air) a couple of young damsels were also standing by waiting for a ride.  Their frequent checking of iphones coupled with a discussion about the make and model of vehicle coming to pick them up twigged me to the Uber transaction in progress.  As commented by a reader on a previous blog post, Uber is like the new hitch hiking, albeit with a fee.

This experience is definately trivial, but for me with the surrounding atmosphere and general aura of an eciting night life, it was pretty cool.

In Summary

In all honesty the vibrancy of the big city is hugely enticing although for me small doses are better. Visting a large metropolis infreqently, raises the enjoyment a lot.  Being a resident of the city though caused much of the appeal and excitement to be lost on me.  And while my current home is a fabulous place to live these trips to the big city do highlight the differences In lifestyle between the two  locations.

 

Gaming Consoles

Nintendo Entertainment system turns 30 this year.  It is still in the top ten listing of all time game console sales, albeit number 10.

This is the gaming console that brought us Super Mario Brothers.  Basically a franchise in the gaming world.  Personally I am not a big “gamer”although I do enjoy playing from time to time, it is relaxing.

I remember back to the decade of the nineteen seventies when arcade games like pong were just being introduced.  We could sit in the bars and pop quarters into the table top arcade machines with just one game (pong) for hours while supping on (and spilling) our draft beer (also 25 cents a glass).

Online Gaming

Today’s gaming consoles have largely transformed into entry ports to the online gaming world although the stand alone games are still available their popularity has declined dramatically.

Online gaming is a real sign of the change in how we communicate with each other.  The upcoming generations, millennials, Generation X and Generation Y are extremely comfortable with communicating with often faceless others in unknown locations by text messaging or other communication vehicles built into the game.

I remember in the early stages of on-line games a friend and I would join bridge game forums from separate locations, meet up online in the forum  and challenge others to a game.  Unbeknownst to our competition my partner and I connected via telephone and so could share our card values and suite distribution with each other.  It really was a playing advantage and we did very well, rarely loosing a hand.

Whats the future of Digital Gaming?

As with most things, if there is a business case and opportunity to profit it will be exploited.   So as stand alone digital gaming continues to lose popularity other forms, like online gaming will thrive until the next big thing.  If only I could forecast what that was and get in early.