Tag Archives: recommendations

Feedback

Lately I have found more people using the term feedback when they are more accurately providing advice.   Granted there is a fine line between these terms, but they do have different foci.

Feedback involves providing information about your reactions to something or someone (e.g, a person’s performance of a task)  which can be used by them as a basis for improvement.

The giving of advice seems similar to feedback but is more specific.  It involves guidance or action recommendations offered with regard to prudent future action.

Gently Done

Whether couched as advice or feedback, providing direction to others must be done with care lest it is misconstrued as criticism.  Perceived criticism is likely to result in resistance by the recipient as a natural reaction.

The giving of feedback can be tricky in this regard as by it’s nature the points of improvement imply criticism about actions to date.  Consider providing advice or couching the feedback as an opportunity to make it more palatable.

Overcome Resistance

Both advice and feedback can be useful tools but my experience is the natural reaction by most recipients is auto-shutdown.  That is, as soon as you offer advice or feedback you lose your audience.

Suggestions and recommendations, not explicitly stated as such but worded accordingly work much better.  You may still achieve your objective of giving some advice or feedback but it is more likely to be received positively when delivered softly.

A word to wise, when you are providing advice or feedback always includes the reasons why someone should be motivated to accept what you propose.  Action usually will not result without motivation.