Tag Archives: reasoning

Metrics versus Emotions

Decision analysis and review is the process that is followed, whether well or ill defined, when options exist and a choice must be made. That is, a decision of some sort is required.

Typically, pertinent factors are considered, weighed in contrast to each other and the overall objective.  The outcome is usually chosen because it best supports the desired results. 

Level of Rigor

The amount of effort put into the decision process can vary depending on the magnitude of the impact and the urgency.  Ultimately though the chances of positive outcomes rises with the level of rigor applied. 

The methodology for interpreting the decision influencing factors can cover the spectrum from clearly defined measurable attributes (e.g., it is 10 inches long) to subject intangible factors, important but less quantifiable. 

The subjective factors can be influenced by emotions.  Basically, the criteria applied is based on the questions “How do I feel about this?”  This is a basic human behaviour, that is emotions overriding logic. 

How do I feel/ What do I think?

The quality of a decision is very much dependent on the balance between how you feel about something and the tangible measures – reality.  Once the tangible versus the intangible are tallied, there is still the ultimate decision process itself which often favors the emotional. 

For the best decisions, regardless of impact and time constraints attempting to place a lower priority on the emotional aspects, at least initially, allows for the reasoned solution to appear first, the emotional filters can then be applied – they are relevant and important.  

This approach will ensure the decision was arrived at with a conscious understanding of how much was measured and how much was emoted. 

Changing Direction

One theme running through many of my posts is about setting objectives, planning how to achieve them and then executing the plan.  Three simple steps.

As a basic approach, whether the goals are personal or organizational, the sequence; define, plan, implement is tantamount.

A new route

The path, and even the objectives, might need to change depending on circumstances.  The road might be washed out along the way or need extensive repairs.

In these cases finding another way, perhaps even a better way, makes sense.  This is does not mean a wholesale change or to throw the baby out with the bathwater.

Rather, recognizing the methodolgy being employed and even the outcomes being sought sometimes need adjustment, to avoid failure or at least increase the chance of success.

Control your destiny

One priority, on route to your goals should be controlling your own destiny.  As issues arise you want to avoid letting the external factors drive your actions.

This could necessitate changing direction (either or both the how and what) but the big value is avoiding being forced down a route you might not be 100% comfortable with.

There is a better way

My own experience has been, there is always a better way.  Often we get locked and loaded on a plan and dynamite is needed to stop and re-evaluate.

Sadly, there is always a better way (continuous improvement is real). I say sadly, as we work and analyze to get the absolute best approach, and yes sadly, I guarantee you there is a better way.

The sad part is how hard it is for us to pause, relax and then make the change for the better.