Tag Archives: superman

Leveraging Differences

Leveraging different skills and strengths by integrating them to a cohesive whole, produces better results.  While this is a somewhat intuitive statement, there are large bodies of research supporting this conclusion.

The major challenge is to enable a group of people with diverse backgrounds, experience, skills and values  to achieve the maximum level of cohesion.

This one of the most powerful leadership skills, but also the most difficult to practice.   Differences can result in adversarial behaviour. This is natural.  Can the leader resolve this?

How to channel adversaries into comrades?

Motivating others to collaberate, while respecting and leveraging each others differences is best done with a deft hand.  That is, create an  environment which encourages the co-mingling of different perspectives,  without being obvious.

The core principal is not to direct, but to guide.  Create and communicate a clear vision and strategy to reinforce the power of group diversity  over that of individual effort.

Using Superman

An individual with super strength, x-ray and heat vision who can fly and is invulnerable seems to be an appealing approach.  With Superman as your prime resource, who needs a diverse group that struggle to work together?

Why not just rely on this all powerful super human. Seems like it might be easier.  Of course it’s a problem if someone shows up with kryptonite.

High performing teams leverage each others strengths and minimize the risks associated with their weakness.  They do not have a single point of failure and can adapt and effectively defend against kryptonite like attacks.

In this lies the key value of leveraging diverse strengths versus a single source.

 

How you get there

Some organizations rely on the Superman principle to get things done.  The superman or woman use their powers of strength, agility and invunerbility to leap tall buildings, smash obstacles and whatever else is required to attain the goal.

Typically this approach is not sustainable.  It also creates a number of dangerous side effects.  Dangerous in the sense they increase the risk of low efficiency, high cost and most significantly, poor morale.

Pursuing the Goal or Achieving the Goal

The superman approach supports goal achievement but the the pursuit of these goals, how you attain them, can be very ugly.  Think of a field littered with bloodied dead bodies.  Holding the flag at the front is the superman declaring, “I won”.

Unfortunately, most of the team does not care at that point.

Key Pitfalls of the brute force approach

  • single point of knowledge; superman leaves and the organization is in trouble
  • high turnover; it is human nature to leave supermans shadow and people do in droves.
  • ability to repeat; the methods employed by the superman are usually unique and intended to only work once.
  • sustaining, even maintaining the change; superman moves on and the changes they wrought wither on the vine.

Most importantly, feeling good about the achievement.  This is very sinle threaded between the sponsor and the superman.  The others typically feel nothing but relief.

Take time, involve everone, use clearly defined processes and repeat them, pause and celebrate success. Don’t seek individual heroes, create an environment where everyone is a hero.