Tag Archives: decisions

Making Decisions

I want explore the process of making decisions.  To start, and make sure we are all on the same page,  I am refering to a conclusion or recommendation reached after consideration.

I believe decision making (outside of the emotional decisions) can be a relatively simple process centered around 3 simple considerations.

Decision Analysis

For routine decisions like should I eat now, is it time for bed, time to exercise, and so, on the considerations usually involve feelings – am I hungry, am I tired, and so on.

For more complex decisions, generally those that go beyond should I do this or should I do that, the best place to start is by defining the key attributes that will inflence the decision.

Generic Considerations

Risk – what are the bad things that could happen, how likely are they to occur and if one does happen how impactful will it be.  The focus of this consideration should be to identify the things with a medium to likely potential of occurring and a medium to high impact if they do.

Then the question is, what decision integrates best with the identified risks (that is mitigating or even removing risks)

Benefit – This is all about motivation.  The conclusion or recommendation arising from the decision basically represents  analysis of the benefit.  This generally is the basic tenament of whether to do a thing or not.  If there is a benefit, do it and if not don’t. (and of course all places in between).

Effort –  Simply put, what will it take to achieve the result of the conclusion or recommendation.  Weighing the benefit, risk and effort results ultimately drive to the best decision.


Making Decisions

Over the years working with and reporting to a wide variety of leaders and managers, as you would expected, I have observed many different leadership behaviors around decision making.

Over time I have come to view this as a spectrum of decision making behaviors with an extreme practice at each end of the spectrum, let’s call those the “far right” and “far left” decision makers.

For this post I am discussing leaders or managers that are in a position of power and have an accountability for directing and influencing the decisions of those on their teams or teams that are aligned with them (depending on the overall size of their span of control).

Ultimately, based on their place in the organizations structure, they are accountable, whether directly or through influencing others, to ensure decisions related to their functional and strategic areas are made.

Far Left Decision Makers

For me this group of decision makers are the most difficult to work for or work with.  Issues, problems and decision recommendations are always greeted with questions, demands for more research or at a minimum directions which postpone the making of the decision.  It takes a lot of effort to get leaders or managers on the far left of the spectrum to commit and constant nagging and probing is needed.  Even that does not always elicit a decision.   This is very common in large bureaucracies.

Far Right Decision Makers

Much easier to work with this group tends to lean toward snap judgements.  Unlike their counterparts on the far left they make the decision quickly and forcefully.  It is clear how to proceed, however on occasion confusion arises from conflicts with other decisions and/or direction that does not always make sense and is hard to execute, albeit clear.

And the balance?

Like any spectrum a balance of far left, far right and down the middle behaviors, each used when most applicable, is the best approach.  Of course easier said than done, consider the following:

Under the concept that followers are also leaders, when seeking a decision think about which behavior best fits the needs.  Is it urgent, strategic, dependent on other factors, etc.   Based on this analysis conduct your decision request to the boss as a campaign and construct the way you approach your leadership/manager in a way that will help them see the best approach (that is do we need more information?; Should we be acting quickly?; and so on).   This is to say draw out your leader within to help gain a better resolution rather than just relying on others.