Tag Archives: root cause analysis

Solutioning solutions

Most issues are resolved either through a point in time solution (PIT) or elimination/resolution of the root cause, that is a solution based on root cause analysis (RCA).

Both methodologies result in issue resolution, however each have both benefits and drawbacks.  Which approach to use for problem resolution depends on the desired balance between effort and results.

Point in Time

Typically implementing these solutions requires less effort but might not result in a sustainable resolutin.  Basically this usually just puts and bandaid in place.  It works but the wound might still fester.

Adressing Route Cause

This method requires more effort and takes longer to implement.  First the root cause must be determined so a solution can be devised and implemented to specifically address and resolve the issue directly.  This is typically a permanent resolution.

Which Approach

Issues result in negative effects.  While you are taking the time to determine and then devise a solution for the cause of the issues the negative effects continue to compound.

Can you wait?  Perhaps the magnitude of the issue and its associated  negative effects do not justify  a significant effort to resolve.

Perhaps a combination of RCA and PIT methods is in order to first addresssome issues quickly (short term) while tackling the problem more permanently over  longer term.

Or strategically a permanent effective solution might make the most sense.  The approach is very much dependent on the number, nature and complexity of the issues together with their associated impacts.