There has been a lot of buzz lately in the news and social media about advances in artificial intelligence.  In particular open AI has released a free to use (for now anyway) of their chat gpt product.

Not one to wait in the wings I created an account and decided to give chat gpt a whorl.

Testing the AI Bot

I am not a big chat user and basically focus on purpose based discussions with others, that is finding stuff out. So I decided to ask chat gpt technology based questions I had recently fielded to other support groups.

I was stunned.  The performance outclassed the human responses by   a significant margin.  Better than real people and self managed research like google search I am hooked.

Unemotional well thought out responses. were the norm, I tried several different approaches.  What was super impressive was when corrected the AI did not follow apart, apologized, clarified the correction and moved on.

I asked the bot a question Microsoft human support analysts avoided, ignored and refused to answer and got a straight answer finally.  Thank goodness, finally a straight up honest support option.

Corporate AI Text Support

Currently many companies supplement their onli e sales and service with a chat option.  My personal experience is the initial AI contact in these cases is just a useless barrier with you being quickly transferred to a human.

Based on my recent experience, I can hardly wait until these corporations transition to  AI of the quality of chat-GPT.  Frankly I got way better responses from that AI bot than any humans have every provided.

Go AI

It has been my experience that support and service for most North American companies is abysmal.  Here is a solution.  This is a technological change that brings clear significant improvement, although probably needs to be back-stopped by human supervisors.

I can hardly wait until the use of this type of AI becomes more univeral.